Terms of Service

1. Acceptance of Terms

By creating an account on CRDS, listing inventory, making a purchase, or otherwise using the platform, you agree to be bound by these Terms and our Privacy Policy. These Terms constitute a binding legal agreement between you and CRDS.

2. Eligibility & Account Creation

To use CRDS, you must:

• Be at least 18 years old
• Be capable of entering into a legally binding contract
• Not be barred from using CRDS under applicable law
• Provide accurate, current, and complete information when registering
• Maintain the security of your account credentials

You are responsible for all activity that occurs under your account. Notify us immediately at katelyn@getcrds.com if you suspect unauthorized access to your account.

3. Account Types

CRDS supports several account types, each with different features and obligations:

• Sellers — Individuals or businesses listing sports cards for sale to wholesale buyers. Sellers must complete Stripe Connect onboarding to receive payouts.
• Wholesale Buyers — Approved businesses or individuals making bulk purchases. Wholesale buyer status requires application approval and (where applicable) a valid resale certificate for tax-exempt status.
• Team Members — Sub-accounts under a primary seller, sharing inventory and access permissions.
• Admins — Platform operators with elevated permissions for moderation and support.

4. Seller Subscription Tiers

CRDS offers three seller subscription tiers with different features, AI scan limits, and platform fee rates:

• Big Leagues (Free) — 25 AI card scans per month, 3% platform fee on sales
• All Star ($39/month) — 250 AI card scans per month, 2% platform fee on sales, additional features
• Superstar ($99/month) — 2,000 AI card scans per month, 1% platform fee on sales, all premium features including eBay integration

Subscriptions are billed monthly via Stripe and renew automatically until canceled. You may cancel your subscription at any time via the Stripe Customer Portal accessible from your account settings. Upon cancellation, you will retain access to your tier through the end of your current billing period and will be downgraded to the Big Leagues tier afterward.

We reserve the right to modify subscription pricing, features, or limits at any time. Existing subscribers will be notified at least 30 days in advance of any material changes.

Certain users may be "grandfathered" with locked fee rates from prior versions of the platform. Grandfathered status is non-transferable and may be revoked if the account is terminated for violations of these Terms.

5. User Responsibilities

As a user of CRDS, you agree to:

• Provide accurate information about yourself and your inventory
• Honor all sales transactions you initiate or accept
• Ship sold items promptly and with appropriate care
• Comply with all applicable laws and regulations
• Pay all applicable fees, taxes, and shipping costs
• Respond to communications from CRDS staff and other users in a timely manner
• Report bugs, abuse, or suspicious activity to katelyn@getcrds.com

6. Prohibited Uses

You may not use CRDS to:

• List counterfeit, fake, or misrepresented sports cards
• Sell stolen property or items obtained through fraud
• Engage in shill bidding, wash trading, or any form of price manipulation
• Impersonate another person or business
• Violate intellectual property rights of others
• Transmit viruses, malware, or any malicious code
• Attempt to gain unauthorized access to other accounts or our systems
• Scrape, harvest, or extract data from the platform without permission
• Use automated tools to interact with the platform except via official APIs
• Harass, threaten, or abuse other users or CRDS staff
• Circumvent CRDS to complete transactions off-platform after meeting another user through CRDS
• Use the platform for money laundering, tax evasion, or other unlawful purposes

Violation of these rules may result in immediate account suspension or termination, forfeiture of fees paid, and reporting to law enforcement where appropriate.

7. Listing Policies

When listing items on CRDS, sellers must:

• Accurately describe the card, its condition, grade, and any defects
• Use authentic photos of the actual card being sold (no stock images of slabbed cards from third parties)
• Set fair and reasonable prices
• Maintain accurate inventory counts to prevent overselling
• Update or remove listings promptly when items sell or become unavailable
• Include accurate certification numbers for graded cards (PSA, BGS, SGC, etc.) when applicable

CRDS reserves the right to remove any listing that violates these policies or is otherwise inappropriate, at our sole discretion and without notice.

8. Payments, Fees & Payouts

All payments on CRDS are processed by Stripe. By transacting on CRDS, you agree to Stripe's Connected Account Agreement in addition to these Terms.

Platform fees: CRDS charges a platform fee on each sale based on the seller's subscription tier (1-3%). This fee is automatically deducted from the seller's payout via Stripe's application_fee_amount mechanism.

Stripe processing fees: Stripe charges its own processing fees (typically 2.9% + $0.30 for card payments, lower for ACH). These fees are deducted from the seller's payout in addition to the CRDS platform fee.

Payouts: Sellers receive payouts directly to their connected Stripe account on Stripe's standard payout schedule, typically 2 business days after a successful charge.

Sales tax: Sellers are responsible for collecting and remitting any applicable sales tax. CRDS uses Stripe Tax to calculate tax on retail orders where applicable. Wholesale buyers with verified resale certificates are tax-exempt.

Subscription fees: Monthly subscription fees for All Star and Superstar tiers are billed in advance and are non-refundable except where required by law.

9. Shipping & Fulfillment

Sellers are responsible for shipping all sold items in a timely manner (typically within 3 business days of payment confirmation). Sellers must:

• Use appropriate packaging to protect cards from damage
• Provide a valid tracking number when marking an order as shipped
• Use signature confirmation for high-value items where appropriate
• Carry adequate insurance for the value of shipped items
• Comply with carrier regulations (USPS, UPS, FedEx, etc.)

CRDS facilitates orders but is not responsible for shipping carriers, lost packages, or shipping damage. Sellers and buyers should resolve shipping disputes directly with the carrier.

10. Refunds & Disputes

CRDS is a marketplace facilitator. Refund requests should be addressed directly between buyers and sellers in the first instance. CRDS encourages sellers to maintain a clear refund policy and to honor reasonable refund requests.

If a dispute cannot be resolved between parties, CRDS may step in at its discretion to mediate. Stripe also provides chargeback dispute resolution for credit card payments per their standard processes.

Cards that arrive damaged, significantly different from the listing description, or counterfeit are eligible for refund. Buyer's remorse is not grounds for refund unless the seller voluntarily agrees.

11. User-Generated Content

You retain ownership of all content you upload to CRDS, including card photos, listing descriptions, and storefront customizations. By uploading content, you grant CRDS a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute that content solely for the purpose of operating and promoting the platform.

You represent and warrant that you have the right to upload any content you submit and that the content does not infringe on any third-party rights.

CRDS may use AI services (such as Anthropic's Claude API) to analyze uploaded card images and extract metadata. This processing is described in our Privacy Policy.

12. Intellectual Property

The CRDS name, logo, design, code, and all platform features are owned by CRDS or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of CRDS without our express written permission.

Sports card manufacturers, leagues, teams, and players retain all rights to their respective trademarks and intellectual property. Listings on CRDS reference these only for the purpose of identifying authentic products.

13. Third-Party Integrations

CRDS integrates with third-party services to provide certain features:

• Stripe for payment processing and subscriptions
• eBay for optional listing and order sync (Superstar tier)
• Shippo for shipping label generation (when available)
• Anthropic for AI-powered card identification

Your use of these integrations is subject to the third party's terms of service. CRDS is not responsible for the availability, accuracy, or performance of third-party services.

14. Disclaimers

CRDS IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

CRDS DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS. CRDS DOES NOT GUARANTEE THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY LISTINGS, PRICES, OR INFORMATION PROVIDED BY USERS.

CRDS DOES NOT VERIFY THE AUTHENTICITY OF CARDS LISTED ON THE PLATFORM. BUYERS ARE RESPONSIBLE FOR THEIR OWN DUE DILIGENCE BEFORE PURCHASING.

AI-powered card scans are provided as a convenience but are not guaranteed to be accurate. Sellers should verify all auto-generated metadata before publishing listings.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRDS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF CRDS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO CRDS IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

16. Indemnification

You agree to indemnify, defend, and hold harmless CRDS and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the platform, your violation of these Terms, your violation of any third-party rights, or any disputes with other users.

17. Termination

You may terminate your CRDS account at any time by contacting katelyn@getcrds.com. Upon termination, your access to the platform will be revoked and your data will be handled according to our Privacy Policy.

CRDS may suspend or terminate your account at any time, with or without notice, for any reason including but not limited to violation of these Terms, fraudulent activity, or non-payment of fees. Upon termination by CRDS for cause, any prepaid subscription fees are non-refundable.

Outstanding obligations (paying for completed orders, shipping sold items, etc.) survive termination.

18. Dispute Resolution

Any disputes arising from these Terms or your use of CRDS will first be addressed through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the United States. You waive your right to participate in class actions against CRDS.

This arbitration clause does not prevent either party from seeking injunctive relief in court for intellectual property infringement or other urgent matters.

19. Governing Law

These Terms are governed by the laws of the United States and the state in which CRDS is incorporated, without regard to its conflict of laws principles. You consent to the exclusive jurisdiction of courts located in that state for any disputes that cannot be resolved through arbitration.

20. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify users via email or via a prominent notice on the platform at least 30 days before the changes take effect.

Your continued use of CRDS after changes are posted constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the platform.

21. Contact Us

If you have questions about these Terms, please contact us:

• Email: katelyn@getcrds.com
• Website: getcrds.com